Privacy Policy for Delivqr FZE LLC

Effective Date: January 2, 2025
Last Updated: January 2, 2025

Introduction

Welcome to Delivqr FZE LLC ("Delivqr," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, and share your information when you visit our website delivqr.com, use our services, or otherwise interact with us. Delivqr is registered in the UAE Ajman Free Zone and provides services worldwide. This Privacy Policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Online Privacy Protection Act (CalOPPA).

1. Information We Collect

For Business Owners:
We collect the following data to create accounts and enable business services:

• Business name, address, and location
• Company legal documents (per applicable country regulations)

• WhatsApp number for order communication
• Phone number for communication
• Email address for business updates
• Password for account access
• Item menu data for online listings
• Order history for operational management and improvement

For End Users (Customers):
We do not require end users to create accounts. However, we may collect:

• Location Data:
  • To identify nearby businesses in designated polygon areas.
  • To facilitate location sharing with businesses for delivery purposes.
• Optional Order Data (shared with businesses):
  • Name, phone number, and delivery details as provided during order placement.

2. How We Use Your Information

For Business Owners:

• Account creation and management
• Displaying business profiles, menu items, and promotional content in targeted areas
• Communicating updates and notifications via email, WhatsApp, or phone
• Supporting order processing and maintaining order history

For End Users:

• Connecting users to nearby businesses based on their location
• Facilitating location sharing for delivery and pickup services

3. Cookies and Tracking Technologies

Delivqr uses cookies and third-party tracking tools, such as Google Analytics, to improve user experience and service functionality. These tools help us:

• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable essential functionalities like location-based services

You can manage cookies via your browser settings. Disabling cookies may affect the platform’s functionality.

4. Data Sharing

We share data only as

necessary to provide our services. This includes:

• Payment Processors: For subscription payments (e.g., Stripe).
• Third-Party Communication Tools: Such as WhatsApp API for order sending to Buisnes owen whatsapp.

We do not sell user data to third parties.

5. Data Storage and Security

Your data is securely stored on servers located in the United States and Germany. We implement robust security measures, including encryption, firewalls, and secure authentication, to protect against unauthorized access or data breaches.

6. User Rights

Delivqr complies with GDPR, CCPA, and CalOPPA, offering users the following rights:

• Access and Correction: Users can request access to their data and correct inaccuracies.
• Data Deletion: You can request the deletion of your data by contacting us at [email protected].
• Do Not Track Signals: We honor browser-based "Do Not Track" settings.

7. Retention Policy

• Business Information: Retained as long as the account remains active or required by law.
• Customer Data: Retained temporarily to facilitate immediate transactions and is not stored long-term.

8. Orders and Payments

• Order Details: Shared between customers and businesses for coordination.
• Payments: Payments are made directly between customers and businesses. Delivqr does not process payments for orders or collect customer payment data.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our services or legal requirements. Significant changes will be notified via email or on our website.

10. Contact Information

Delivqr FZE LLC
Ajman Free Zone, UAE
Email: [email protected]
Phone: +971-508104066